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Nicholas Negroponte quotes
Nature is pretty good at networks, self-organizing systems. By contrast, social systems are top-down and hierarchical, from which we draw the basic assumption that organization and order can only come from centralism.
Cell phones were more popular in Cambodia and Uganda because they didn't have phones. We had phones in this country, and we were very late to the table. They're going to adopt e-books much faster than we do.
Companies cannot really see beyond their current customer base. They explicitly or implicitly do things to protect their current customers. And the last person to want real change is your customer. This is why most new ideas come from small companies that have nothing to lose.