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James Cash Penney Quotes

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James Cash Penney quotes

The greatest teacher I know is the job itself.

My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.

Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn.

I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps.

No business can succeed in any great degree without being properly organized.

Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.

Growth is never by mere chance; it is the result of forces working together.

Courteous treatment will make a customer a walking advertisement.

The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

There's no better friend to any merchant than a fair competitor.

A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.

Clock watchers never seem to be having a good time.

Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.

No company can afford not to move forward. It may be at the top of the heap today but at the bottom of the heap tomorrow, if it doesn't.

Success will always be measured by the extent to which we serve the buying public.

Theory is splendid but until put into practice, it is valueless.

I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.

Men are not great or small because of their material possessions. They are great or small because of what they are.

Luck is always the last refuge of laziness and incompetence.

I believe in trusting men, not only once but twice - in giving a failure another chance.