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Frans de Waal quotes
I am personally not against keeping animals at zoos, as they serve a huge educational purpose, but treating them well and with respect seems the least we could do, and with 'we' I mean not just zoo staff, but most certainly also the public.
The intuitive connection children feel with animals can be a tremendous source of joy. The unconditional love received from pets, and the lack of artifice in the relationship, contrast sharply with the much trickier dealings with members of their own species.